we often get asked about customising ready to ship bags or altering existing bags, so we thought we would write this little guide to explain what we can and cant do for your bag.
WHAT WE CAN DO FOR YOU
We can add embossing to your satchel and pixie bag even after it has been crafted, our embossing machine has been especially adapted for this purpose. So if you are gifting a bag to a lucky someone and are unsure if they would like embossing added to their satchel or pixie bag or if you have purchased your bag from one of our approved stockists that don’t currently offer embossing services we can always add that afterwards for you for a small fee. Its all part of our friendly customer service experience and part of our company values “We treat customers as if they are family “.
DANIEL EMBOSSING A SATCHEL
As part of customisation service we can adjust your strap for you, we can shorten your strap for free and we can extend your strap to the exact length you need for a small fee to cover the cost of the extra leather. To determine your perfect strap length we recommend looping a length of string through a hard back book and adjusting the length until you find your perfect length. Once you have the perfect fit, measure the length of the strip from the top of each side of the book and just let us know.
BOLT ON HANDLE
As part of our basic customer service we can retro fit a bolt on handle to any ready to ship satchel and even one of our satchels that you have purchased from one of our authorised stockists for a small fee.
WHAT WE CAN’T DO TO A READY TO SHIP SATCHEL
Magnetic fasteners are added very early in the crafting stage of your bag and can only be added before the bag has been stitched, this means we sadly cant retro fit this customisation to a ready to ship or pre bought satchel.
Pillarbox red totes 🙂 #theleathersatchelco A photo posted by The Leather Satchel Co. (@leathersatchel) on
Briefcase Handles can only be added during the early stages of crafting process, this is because the briefcase panel has to be stitched onto the back Panel of the bag to cover the ends of the briefcase handle. This panel needs to be completely flat when stitched to ensure the stitch length and positioning of the stitch are perfect.
A photo posted by The Leather Satchel Co. (@leathersatchel) on
BRIEFCASE HANDLE FITTING
ADD BACKPACK STRAPS
We can not add backpack straps after the bag has been finally stitched together. the fasteners have to be added whilst the leather back panel is still flat.
More beautiful hand cut pieces 🙂 A photo posted by The Leather Satchel Co. (@leathersatchel) on
ADD GOLD HARDWARE
Our hardware is not interchangeable and we offer a 5 year guarantee and as you can imagine we are really confident that your hardware once fixed to your bag is never going to come off again. So we can not change the colour of your hardware once the bag has been crafted.
Bespoke 14 inch oxblood satchel with backpack straps, bolt on handle and gold hardware 🙂 #TLSC #theleathersatchelco #bespoke #madeinbritain #madeinengland A photo posted by The Leather Satchel Co. (@leathersatchel) on
If you have any queries please feel free to contact us via emailing team(@)leathersatchel.com or via social media.