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Over the last 50 years, our small family business has grown to have customers from all around the world. We have worked hard to help our international customers build trust and confidence in us. As a result, we are always on the lookout for the best and the fastest ways to get our products to our customers. Over the last few years, one of the countries that we have grown in is the USA. Hence we have constructed this website dedicated to our US customer so that you have the best possible experience when purchasing a leather satchel from us.
From the time you place the order to the moment you have it in your hands, your order can be tracked on our website. We will keep you updated during each step.
Once you place an order on the website, our team in Liverpool receives the order and starts to craft it just for you as all the products you find on the website are made to order. This way we can ensure that each product is made for the individual customer to the highest possible quality.
The standard crafting process usually takes between 2-3 weeks to finish and deliver. Once the crafting team finishes your product, it goes through quality control before it gets shipped out to you. All shipments to the USA are completed through DHL express service which allows to us send you the item in 3 days or less. Your order will arrive at your doorstep without any hassle.
When the order has been shipped, you will receive a notification either to your email or mobile phone with the tracking information for your order so that you can keep an eye on its journey and be present to receive it when it is delivered. A signature is required by the courier to be able to deliver the item. We make sure of this to avoid theft.
This is our standard service and you needn’t pay anything extra.
Can’t wait for 2-3 weeks? Need your new satchel faster? Then you can opt for our express service which guarantees delivery in 1 week or less. The express service has a nominal fee of 25% of the order total. I.e. if your order total comes to $150 then the express service fee will be $37.5.
To request the express service please fill out the form below and one of our team members will get back in touch with you shortly.